Industries We Serve ยท Hotels & Hospitality

Every room night counted. Every folio reconciled. Accounting built for hotels.

From boutique inns to branded properties and resorts, Centflow Global gives hoteliers a dedicated finance team for night-audit reconciliation, OTA payouts, F&B costing, payroll and CFO support โ€” so owners see RevPAR, margins and cash with confidence.

Part-time (10โ€“20 hrs/week) or dedicated full-time (40 hrs/week) ยท starting at $10/hour
  • ISO 27001-aligned processes
  • SOC 2-compliant systems
  • Secure, access-controlled cloud workflows
  • Strict confidentiality for guest & owner data
The Challenge

Why Hotel Books Never Sleep

24/7 revenueRooms, F&B, spa and parking every night
Many channelsDirect, OTA, corporate and group bookings
Net vs. grossCommissions deducted before payout
Layered taxesOccupancy, sales and local levies

A hotel earns money around the clock. Room charges, restaurant checks, minibar, spa and parking all post to guest folios, and the night audit has to tie them to card batches and cash drawers before the next day starts.

Bookings arrive through your website, online travel agencies, corporate accounts and group contracts โ€” each with its own commission, payment timing and deposit rules. OTAs pay net of fees weeks later, corporate clients settle on credit, and advance deposits sit as liabilities until guests check in.

Add seasonal staffing, tips and service charges, food cost swings and occupancy taxes that differ by city, and month-end quickly falls behind. Owners and brands want departmental reports, but the numbers are still being chased.

There is a better option. Instead of stretching your front-office team or hiring a full back-office, work with a trained, dedicated team that already understands folios, city ledgers and departmental P&Ls.

Talk to Our Team
Who We Work With

Built Around the Way Your Property Operates

A 20-room inn and a full-service resort run on very different numbers, so we set up your books around your property โ€” not a generic template.

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Independent & Boutique Hotels

Daily revenue, direct and OTA bookings and vendor bills kept in order, with a clear monthly P&L that shows how each department performs.

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Branded & Franchise Hotels

Royalty, marketing and reservation fees tracked accurately, with owner and brand reporting prepared in the departmental format your franchisor expects.

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Resorts & Full-Service Properties

Rooms, restaurants, bars, spa, golf and retail outlets accounted for separately, so every revenue centre shows its own margin.

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Motels, Inns & B&Bs

Simple, affordable bookkeeping that matches booking platform payouts, handles occupancy tax and keeps owner draws separate from operating cash.

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Extended-Stay & Serviced Apartments

Long-stay billing, deposits and corporate accounts managed carefully, with tax exemptions for qualifying long stays tracked where local rules allow.

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Hotel Owners & Management Companies

Portfolio-level consolidation across several properties, with consistent reporting for investors, lenders and management agreements.

Full Scope

How We Support Hotels

Our core services, tuned for rooms, food and beverage, and guest-facing operations.

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Hotel Bookkeeping

  • Night audit and daily revenue reports posted
  • Card batches, cash drops and deposits matched
  • Bank, merchant and credit card reconciliations
  • Clean-up and catch-up of past periods
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Revenue & Receivables

  • OTA payouts matched to reservations and commissions
  • City ledger and direct-bill corporate accounts
  • Advance deposits and group booking balances
  • Aged receivables and collections follow-up
๐Ÿฝ๏ธ

F&B & Cost Control

  • Food and beverage cost percentages by outlet
  • Inventory counts and variance reporting
  • Banquet and event revenue reconciliation
  • Vendor invoices matched to deliveries
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Payroll for Hotel Teams

  • Hourly, seasonal and part-time payroll
  • Tips, tip pools and service charge distribution
  • Labor cost per occupied room and by department
  • Payroll tax filings and year-end forms
๐Ÿ“ˆ

Virtual CFO for Hoteliers

  • Occupancy, ADR, RevPAR and GOPPAR reporting
  • Budgets, forecasts and seasonal cash planning
  • FF&E reserve and capital project tracking
  • Owner, lender and brand reporting packs
๐Ÿงพ

Tax & Compliance Support

  • Occupancy and lodging tax tracking by jurisdiction
  • Sales tax on F&B and retail outlets
  • Depreciation registers for property and FF&E
  • Year-round, tax-ready books handed to your CPA
Our Process

How We Onboard Your Hotel

A smooth, low-disruption start that works around your PMS, POS and night-audit routine.

Property & Systems Review

We map your properties, revenue centres, PMS, POS, booking channels and current software in one call.

Departmental Chart of Accounts

Rooms, F&B, other operated departments and overheads are set up so every report reads like a hotel P&L.

Team Allocation

A dedicated accountant and a backup reviewer are assigned and trained on your property's routines.

Daily Revenue Workflow

We agree how night-audit packs, deposit slips and OTA statements reach us every day.

Monthly Close & KPI Reporting

Books closed on a fixed date, with departmental P&L and occupancy, ADR and RevPAR delivered.

Scale Across Properties

New hotels join the same structure, so owners can compare properties side by side.

The Difference

From Front-Desk Paperwork to Owner-Ready Reporting

Before Centflow

  • Night audit variances left unresolved
  • OTA payouts that never quite match
  • Corporate invoices chased months late
  • Food cost known only at year-end
  • Occupancy tax worked out by hand
  • One P&L for the entire property

After Centflow

  • Daily revenue tied to card and cash deposits
  • Every OTA payout matched to its bookings
  • City ledger aged and followed up monthly
  • F&B cost percentage reported every month
  • Lodging taxes tracked by jurisdiction
  • Departmental P&L with RevPAR and GOPPAR
Live Demo

Hotels MIS Dashboard

An interactive sample dashboard with illustrative data. Filter, drill down and explore the kind of reporting we build for hotels businesses.

Open the dashboard full screen โ†—

Software Agnostic

We Work With Your PMS, POS and Accounting Software

No need to change systems. We pull data from the property and point-of-sale tools your team already uses.

QuickBooksQuickBooks
XeroXero
Sage IntacctSage Intacct
NetSuiteNetSuite
Oracle OPERAOracle OPERA
CloudbedsCloudbeds
MewsMews
ToastToast
Bill.comBill.com
DextDext
QuickBooksQuickBooks
XeroXero
Sage IntacctSage Intacct
NetSuiteNetSuite
Oracle OPERAOracle OPERA
CloudbedsCloudbeds
MewsMews
ToastToast
Bill.comBill.com
DextDext
NetSuiteNetSuite
Oracle OPERAOracle OPERA
CloudbedsCloudbeds
MewsMews
ToastToast
Bill.comBill.com
DextDext
QuickBooksQuickBooks
XeroXero
Sage IntacctSage Intacct
NetSuiteNetSuite
Oracle OPERAOracle OPERA
CloudbedsCloudbeds
MewsMews
ToastToast
Bill.comBill.com
DextDext
QuickBooksQuickBooks
XeroXero
Sage IntacctSage Intacct
MewsMews
ToastToast
Bill.comBill.com
DextDext
QuickBooksQuickBooks
XeroXero
Sage IntacctSage Intacct
NetSuiteNetSuite
Oracle OPERAOracle OPERA
CloudbedsCloudbeds
MewsMews
ToastToast
Bill.comBill.com
DextDext
QuickBooksQuickBooks
XeroXero
Sage IntacctSage Intacct
NetSuiteNetSuite
Oracle OPERAOracle OPERA
CloudbedsCloudbeds
DextDext
QuickBooksQuickBooks
XeroXero
Sage IntacctSage Intacct
NetSuiteNetSuite
Oracle OPERAOracle OPERA
CloudbedsCloudbeds
MewsMews
ToastToast
Bill.comBill.com
DextDext
QuickBooksQuickBooks
XeroXero
Sage IntacctSage Intacct
NetSuiteNetSuite
Oracle OPERAOracle OPERA
CloudbedsCloudbeds
MewsMews
ToastToast
Bill.comBill.com
Engagement Models

Flexible Engagement Models

Pick the level of support that matches your room count, outlets and booking volume.

Dedicated Resource

Best for Full-Service Hotels
Availability: 160+ hrs/month

  • A full-time accountant working only on your books
  • Daily revenue posting and night-audit review
  • Ideal for resorts, branded hotels and portfolios
  • Backup reviewer included
Get Started

Shared Resource

Most Popular for Independents
Availability: 40โ€“80 hrs/month

  • Steady monthly bookkeeping and reconciliations
  • Departmental P&L and KPIs every month
  • Ideal for boutique hotels, inns and motels
  • Scale hours with the season
Get Started

Project-Based Support

Cost Effective
Availability: As needed

  • Year-end clean-up and catch-up books
  • Pre-opening and takeover accounting setup
  • PMS or accounting software conversion
  • Refinance, sale or audit preparation
Get Started

Ready for books that run as smoothly as your front desk?

Let our team handle the folios, payouts and reconciliations while you focus on guest experience, reviews and filling more rooms.

Resources

Latest Insights & Resources

Practical guides on bookkeeping, reconciliation and automation from the Centflow team.

Article

Stop Chasing Money Thatโ€™s Already Gone: The Reconciliation You Didnโ€™t Know You Needed

Read article โ†—
E-commerce Series

Picking the Perfect Accounting Software for Your E-commerce Business

Read article โ†—
FAQs

Frequently Asked Questions

Can you reconcile our night audit with bank deposits?

Yes. We tie each day's night-audit revenue to card settlements, cash drops and deposits, and flag variances so they are resolved within days, not months.

Do you handle OTA commissions and payouts?

Yes. We match payouts from online travel agencies to individual reservations, record commissions as expenses, and follow up on missing or short payments.

Can you prepare departmental P&L reports?

Yes. We report rooms, food and beverage, other operated departments and undistributed expenses separately, in a USALI-style format owners and brands recognise.

Do you manage the city ledger and corporate accounts?

Yes. We track direct-bill corporate and group accounts, send statements, age receivables and follow up on overdue balances.

How do you handle tips and service charges?

We record tips, tip pools and service charges correctly through payroll and keep them separate from hotel revenue where rules require.

Can you track occupancy and lodging taxes?

Yes. We track occupancy, lodging and local taxes by jurisdiction from your PMS data and keep records ready for each filing.

Will you work in our PMS and POS systems?

Yes. We work with data from your existing property management, point-of-sale and accounting software, so there is no forced migration.

How quickly can we start?

Most hotels are onboarded within one to two weeks, depending on the number of properties and outlets and the state of past records.