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Independent & Boutique Hotels
Daily revenue, direct and OTA bookings and vendor bills kept in order, with a clear monthly P&L that shows how each department performs.
The Challenge
Why Hotel Books Never Sleep
24/7 revenueRooms, F&B, spa and parking every night
Many channelsDirect, OTA, corporate and group bookings
Net vs. grossCommissions deducted before payout
Layered taxesOccupancy, sales and local levies
A hotel earns money around the clock. Room charges, restaurant checks, minibar, spa and parking all post to guest folios, and the night audit has to tie them to card batches and cash drawers before the next day starts.
Bookings arrive through your website, online travel agencies, corporate accounts and group contracts — each with its own commission, payment timing and deposit rules. OTAs pay net of fees weeks later, corporate clients settle on credit, and advance deposits sit as liabilities until guests check in.
Add seasonal staffing, tips and service charges, food cost swings and occupancy taxes that differ by city, and month-end quickly falls behind. Owners and brands want departmental reports, but the numbers are still being chased.
There is a better option. Instead of stretching your front-office team or hiring a full back-office, work with a trained, dedicated team that already understands folios, city ledgers and departmental P&Ls.
Who We Work With
Built Around the Way Your Property Operates
A 20-room inn and a full-service resort run on very different numbers, so we set up your books around your property — not a generic template.
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Branded & Franchise Hotels
Royalty, marketing and reservation fees tracked accurately, with owner and brand reporting prepared in the departmental format your franchisor expects.
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Resorts & Full-Service Properties
Rooms, restaurants, bars, spa, golf and retail outlets accounted for separately, so every revenue centre shows its own margin.
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Motels, Inns & B&Bs
Simple, affordable bookkeeping that matches booking platform payouts, handles occupancy tax and keeps owner draws separate from operating cash.
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Extended-Stay & Serviced Apartments
Long-stay billing, deposits and corporate accounts managed carefully, with tax exemptions for qualifying long stays tracked where local rules allow.
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Hotel Owners & Management Companies
Portfolio-level consolidation across several properties, with consistent reporting for investors, lenders and management agreements.
Full Scope
How We Support Hotels
Our core services, tuned for rooms, food and beverage, and guest-facing operations.
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Hotel Bookkeeping
- Night audit and daily revenue reports posted
- Card batches, cash drops and deposits matched
- Bank, merchant and credit card reconciliations
- Clean-up and catch-up of past periods
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Revenue & Receivables
- OTA payouts matched to reservations and commissions
- City ledger and direct-bill corporate accounts
- Advance deposits and group booking balances
- Aged receivables and collections follow-up
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F&B & Cost Control
- Food and beverage cost percentages by outlet
- Inventory counts and variance reporting
- Banquet and event revenue reconciliation
- Vendor invoices matched to deliveries
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Payroll for Hotel Teams
- Hourly, seasonal and part-time payroll
- Tips, tip pools and service charge distribution
- Labor cost per occupied room and by department
- Payroll tax filings and year-end forms
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Virtual CFO for Hoteliers
- Occupancy, ADR, RevPAR and GOPPAR reporting
- Budgets, forecasts and seasonal cash planning
- FF&E reserve and capital project tracking
- Owner, lender and brand reporting packs
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Tax & Compliance Support
- Occupancy and lodging tax tracking by jurisdiction
- Sales tax on F&B and retail outlets
- Depreciation registers for property and FF&E
- Year-round, tax-ready books handed to your CPA
Our Process
How We Onboard Your Hotel
A smooth, low-disruption start that works around your PMS, POS and night-audit routine.
Property & Systems Review
We map your properties, revenue centres, PMS, POS, booking channels and current software in one call.
Departmental Chart of Accounts
Rooms, F&B, other operated departments and overheads are set up so every report reads like a hotel P&L.
Team Allocation
A dedicated accountant and a backup reviewer are assigned and trained on your property's routines.
Daily Revenue Workflow
We agree how night-audit packs, deposit slips and OTA statements reach us every day.
Monthly Close & KPI Reporting
Books closed on a fixed date, with departmental P&L and occupancy, ADR and RevPAR delivered.
Scale Across Properties
New hotels join the same structure, so owners can compare properties side by side.
The Difference
From Front-Desk Paperwork to Owner-Ready Reporting
Before Centflow
- Night audit variances left unresolved
- OTA payouts that never quite match
- Corporate invoices chased months late
- Food cost known only at year-end
- Occupancy tax worked out by hand
- One P&L for the entire property
After Centflow
- Daily revenue tied to card and cash deposits
- Every OTA payout matched to its bookings
- City ledger aged and followed up monthly
- F&B cost percentage reported every month
- Lodging taxes tracked by jurisdiction
- Departmental P&L with RevPAR and GOPPAR
